1. Introduction
Convento Francescano (“we,” “us,” or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or book services with us.

​

2. Information We Collect
We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, address, and other details you provide when booking accommodations, services, or contacting us.

• Payment Information: Credit card details and billing address, used exclusively for processing transactions.

• Website Usage Information: Data such as IP address, browser type, and pages visited, collected through cookies to improve user experience.

 

3. How We Use Your Information
Your personal data is used to:

• Process and manage bookings and services.

• Improve our website and customer service.

• Communicate with you regarding your bookings and respond to inquiries.

• Send you promotional information (only with your consent).

 

4. Sharing Your Information
We do not share, sell, or rent your personal information to third parties except when necessary to:

• Fulfill legal obligations.

• Provide services through trusted third parties (e.g., payment processors) who comply with confidentiality requirements.

 

5. Cookies
We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, although this may affect certain functionalities.

 

6. Data Security
We employ secure practices to protect your information from unauthorized access, alteration, or disclosure. However, no internet transmission is entirely secure, and we encourage caution when submitting personal data online.

 

7. Your Rights
Depending on your location, you may have the right to access, update, or delete your personal information. To exercise these rights, please contact us at [your contact email].

​

8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and we encourage you to review it regularly.

​

9. Contact Us
If you have questions about this Privacy Policy, please contact us at: [Contact Information, such as an email or phone number]